Why migrate to IP telephony?

With technology getting better in this competitive global market, small and medium sized companies and enterprises are left with too little options to keep pace with. They need to constantly work towards ways to enhance the agility and adaptiveness to gain the much-required competitive edge.

Hence replacing systems which are outdated with the current generation or future proof technologies helps organisations to improve their business scalability and operative efficiency simultaneously. Similarly, in the communications industry Migration of age old TDM systems to IP Telephony will help bring about numerous invaluable benefits.

Migration from TDM (Time-Division-Multiplexing) to IP telephony is an initial baby step taken towards creating a large Unified Communications framework for an organisation. The immediate & large benefit this brings is the convergence of network infrastructure, which implies that there won’t be disparate networks for voice, video, and data. 

We all know that the traditional TDM systems are complex in operation and maintenance and they demand high resources like manpower, training and license renewals allocation and costly cabling. Since there no active r&d happening it is prudent to say that they are at a phase called ‘(EOL)‘end of life’. This has forced organizations to focus on migration towards IP based solution to sync their voice and data network on the same platform. Additionally, the IP telephony platform would provide them the much-needed flexibility, ease of use and functional and advanced feature-benefits.

While switching from TDM to IP telephony, many organisations face situations like “hardware resource optimisation” or how to use their existing legacy phones for which they have paid a huge price while procuring way back along with new system. They expect that the legacy and new devices should peacefully co-exist and work seamlessly.

These are Hybrid solutions wherein an organisation can implement VoIP, while keeping the elements of the legacy telephone intact. In this way, you can leverage the advantages of IP telephony with the existing technologies.

To embrace this Hybrid Solutions method, what is required are Media Gateways. It acts as an interface between PSTN-based technologies, Primary Rate Interface (PRI) and VoIP-based protocols like SIP. These TDM to IP capabilities assist in bridging the gap between legacy technologies and innovative IP-based network & developing applications.

The top benefits are

1. Lower Cost, high Roi & higher productivity:

The converged network infrastructure and value-added applications have led to the increase in global customer footprint. IP telephony has a lower cost of ownership, which leads to greater ROI. 

2. Maintenance charges:

Costs deployed in support staff and cabling systems, all are radically reduced. Solutions from Grandstream Networks eg which has a license free business model when compared to the traditional TDM and other IP telephony vendors needs way too less resources allocation. The remote management of IP telephony network reduces support staff requirements and boosts up the savings. 

3. Long Distance Call Charges:

The organisations which have to engage much in domestic and international communications/ calling, must surely implement an IP based VOIP solution and networks. Rather than routing calls to PSTN lines (Public Switched Telephone Network), IP systems can enable call routing internally. This helps enterprises leverage reduced per minute charges. This translates to huge cost savings.

4. Integration of Applications:

IP, chosen as the foundation, enables the enterprises to achieve seamless integration and interoperability between apps such as IVR (interactive voice response) systems, CRM.ERP and audio/video/based conferencing. 

So, if you are you ready or contemplating to deploy IP-based solutions over or along with a legacy system reach out to us at sales@microvillage.in